Orders and tracking
Place orders and follow each one from confirmation to delivery.
D-Connect · Customer self-service portal
Self-service for your customers
Orders, invoices, statements and requests in one secure place, connected to your ERP. Your customers stop calling to ask. They just look.
For manufacturers, distributors and service companies with many customers and frequent orders.
Overview New order
Open orders8
Invoices due3
Open requests1
Order A-10012 deliveries scheduled
In transitOrder A-1002Confirmed
ProcessingInvoice INV-2041Download PDF · Statement
PaidIllustrative screen · sample data
Fewer calls to the sales desk
Faster payments
One source of truth
What it does
Built for the way your team works
Invoices and statements
Download invoices and account statements as PDF at any time.
Requests and support
Raise requests or complaints and see every step of the response.
Connected to your ERP
Customers see the same numbers your team sees, with no double entry.
Secure access
Role-based accounts per customer, several users each, with an activity log.
Notifications
Email alerts for new invoices, shipments and status changes.
How we get you live
From first call to go-live
Connect to your ERP
We agree which data the portal reads and which actions it can start.
Set up accounts and roles
Customer accounts, users and permissions are configured and branded.
Pilot with a few customers
A small group tests real orders and gives feedback.
Roll out and improve
Invite all customers, then add features based on how they use it.
Deployment
On-premises or SaaS
Run it inside your network or let us host it. The product is the same either way.
FAQ
Common questions
Does it replace our ERP?
No. It sits on top of your ERP and exchanges data through standard interfaces, so your core processes stay as they are.
Can customers use it in Arabic?
Yes. The portal is designed in Arabic (right-to-left) and English from the start.
Can it run on our own servers?
Yes. Every product can be deployed on-premises, as SaaS, or as a hybrid.
How do we start?
With a short assessment of your process and systems. Then we agree on a clear scope and plan before any build.
See it with your own process
Tell us what you want to improve. We will show a live demo and a clear next step.
Contact
Tell us what slows your team down
Share a short description of the process. We will come back with a clear next step and a live demo.
[Email address]
[Phone number]
[Contact name] · [Job title]
Riyadh, Saudi Arabia